Report an Employee Injury

Report an Employee Injury

If your employee gets hurt on the job, it’s the employer’s responsibility to report all work-related employee injuries or illnesses to Zenith as soon as you know about them. From there, you don’t have to figure out what to do. Zenith’s dedicated team of employees will help you through every aspect of the claim and will keep you fully informed.

Be sure your employee gets medical treatment as soon as possible. If you’re not sure where to send someone, we can help you find a clinic or medical provider.

For medical emergencies, call 911 to arrange transportation to the nearest medical facility. Then immediately report the injury to Zenith.

How to report a claim

Please have the following information on hand when you report a claim:

  1. Your policy number
  2. Description, date, and time of incident
  3. Injured employee’s name, address, Social Security number, date of hire, occupation, wages, and date of birth
  4. If the employee received medical attention for the injury prior to your call, the name, address, and phone number of the medical provider

Once we receive the claim, we can also answer any questions you or your employee may have about workers’ compensation processes and benefits.

Report online: Select your state to submit an online report of injury.

Report by phone: 800-440-5020

Report by email: firstcallnewclaim@thezenith.com

Provide all of the information listed above.

Report by fax: 800-440-5022

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