Obtaining the right care increases the chances for recovery. Zenith’s in-house medical management staff participate, as needed, in all phases of treatment and help coordinate care.

Our large nursing staff works closely with our claims examiners to continually search for qualified and effective doctors, medical providers and hospitals.

Our staff participates in all phases of treatment and coordinates quality care for injured workers in the following ways:

• Zenith’s nursing staff works quickly to provide the needed medical referrals for the injured worker once a claim is established.
• Nurse case managers consult and collaborate with physicians on a regular basis, paying close attention to the injured workers’ treatment while striving to provide them with quality medical care.
• Zenith’s nurse case managers are involved in 100% of claims involving hospitalization and requests for surgery, as well as multiple-injury claims.
• Zenith’s national medical director reviews cases involving spinal surgery, chemical exposures, time off work outside of guidelines as well as any claims with medical reserves greater than $75,000.