These recorded training courses can be accessed at your convenience—24 hours a day, 7 days a week.  These webinars include sound (viewers will need speakers or headphones).


Agricultural Series

The four-part agricultural series for agents can be found on our Agent Training page. 


All States

Accident Investigation (Length: 52 minutes)
Learn how to establish an effective incident investigation program, how to identify contributing factors to incidents and more.

The Challenges of an Aging Workforce (Length: 41 minutes)
Learn about the trends of an aging workforce, how these trends can impact your workers' compensation program, and how to accommodate aging employees in your workplace.

Identifying Fraud in the Workplace (Length: 11 minutes)
Learn how to better understand workers' compensation fraud presented by Zenith's Special Investigations Department.

Manual Material Handling (Length: 1 hour)
Learn how to help lower your workers' compensation costs by utilizing proper controls, lifting techniques and lifting aids to to reduce MMH exposures.

Your Ex Mod Explained (Length: 61 minutes)
Learn what an Ex Mod is, how it is calculated and what can be done to control it.


California

Workers' Compensation Essentials (Length: 1 hour)
This training covers managing the Medical Provider Network, return-to-work programs and suspicious injuries. This is critical in a climate in which the average claims costs continue to climb each year. This webinar will outline strategies for each of these areas and explain the importance in defending and managing workers' compensation claims. NOTE: The webinar may take a few minutes to load.

Workers' Compensation 101 (Length: 19 minutes)
Learn about establishing a safe culture in the workplace, your obligations under the law, what workers' comp reform means to your business, ZMPN, the benefits of an effective return-to-work program and fighting fraud.

Workers' Compensation 102 (Length: 36 minutes)
This training covers investigating claims, fighting fraud, benefits under workers' compensation claims, third party involvement, further benefits of an effective return-to-work program and settlement of a claim.

Return-to-Work Virtual Training for Employees — English (Length: 9 minutes)
Return-to-Work Virtual Training for Employees — Spanish (Length: 9 minutes)
Learn how to help employees understand the importance of return to work presented by Zenith's Return-to-Work Department.

Return to Work—A Practical Approach (Length: 57 minutes)
Learn about basic return-to-work concepts, how a program can save your business money, and how to develop a program.

Recognizing Unforeseen Exposures (Length: 60 minutes)
Listen to an interactive discussion with employers and agents regarding scenarios with potential unforeseen workers' compensation exposures. The last 30 minutes of the Webinar is questions from the participants which are answered by the panelists: Tim Nelson, managing attorney of the Pleasanton's Chernow and Lieb Office and former Workers' Compensation Appeals Board Judge and Kerri Lierman, Vice President and Claims Manager for the Northern California Region with Fred Martinez, Pleasanton's Claims Customer Service Coordinator.


Florida

A Florida Employers' Guide to a Successful Return-to-Work Program (Length: 13 minutes)
Learn how to create a successful return-to-work program.

Return-to-Work Virtual Training for Employees — English (Length: 9 minutes)
Return-to-Work Virtual Training for Employees — Spanish (Length: 9 minutes)
Learn how to help employees understand the importance of return to work presented by Zenith's Return-to-Work Department.


Pennsylvania

New Hire Orientation (Length: 51 minutes)
Learn the skills, tools and process necessary for optimally assimilating new employees into your company.

Selecting Talent—The Golden Opportunity (Length: 1 hour)
This webinar provides managers, supervisors, and anyone with hiring responsibility with the skills, tools and process for selecting the "right person" for the job.

Supervisor Accountability Training (Length: 45 minutes)
Learn how keeping supervisors accountable for safety can help lower workers' compensation costs, increase employee morale, reduce accident frequency, and increase production and quality.


Texas

House Bill 7: The Essentials for Agents & Policyholders (Length: 25 minutes)
Learn the importance of emergency preparedness and what you can do to obtain important resources relating to preparedness at your workplace.