Zenith Insurance Company Zenith Insurance Company
Account Log In
Customer Service
1.800.440.5020
HOME EMPLOYERS AGENTS WORKERS PROVIDERS CAREERS ABOUT US
Search our site

Explore Our Services
Prevent Injuries
Claims Management
Medical Care
Return to Work
What is a RTW Program?  

-  Why?

-  How?  

-  Who?

Virtual Training
Success Stories
Common Questions
Fraud Investigations
Claims Legal
Premium Audit
Education & Seminars
 
How do you Implement a Return to Work (RTW) Program?

Return-to-Work Program—Getting Started
Establish a return-to-work policy for your company. Create a written statement of your intention and a description of the program (see "What is a Return-to-Work Program?").

Design Your Customized Program
Develop processes and procedures:

  • Review injury reporting procedures
  • Determine who, what, where and when
  • Establish process work flow, key contacts
  • Establish time limits

Train Your Managers
Train managers and supervisors on return-to-work processes and procedures. Train them to:

  • Assess restrictions and identify suitable tasks
  • Meet with injured employees privately to plan temporary, transitional work assignments within restrictions
  • Identify red flags and apply remedies and procedures

Train Your Employees
Train employees on return-to-work policy and procedures, including:

  • How to report an injury
  • What to expect (consider use of Zenith's online resources)
  • Time limits
  • Pay, vacation considerations
  • Participation requirements

Manage the Disability to Completion
Returning employee to a transitional work assignment is only the beginning. You should:

  • Monitor the employee's medical progress; regularly obtain updated doctor reports
  • Follow work restrictions; tailor tasks accordingly
  • Monitor employee's stamina and productivity
  • Periodically re-evaluate prognosis for release to full duty

If employee exceeds expected time to return to full duty:

  • Consult with Zenith Claims/Medical Management team
  • Consider extension of temporary assignment
  • Consider legal requirements for more permanent offers of modified or alternate work
 
Report an Injury
Find a Medical Provider
Order Free Resources
Download Forms & Notices
Ask a Question