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Texas ZHCN Search

 

The Zenith Health Care Network is available in 231 Texas counties.  It is important to verify participation of a provider in the ZHCN before directing injured workers to a provider for care. Click on “Locate” to locate a ZHCN provider, or you may contact Zenith’s Provider Group at 800-841-3988 and they will be happy to assist you with finding a medical provider in your area.

Additionally, an employer who has elected to provide injured workers access to care through the ZHCN has four basic responsibilities:

  1. Communicate to their current employees and all new hires that the company participates in the ZHCN and document the communication and responses. This is done through the distribution of the Notice of Network Requirements (NONR) packet.
  2. Collect a signed Network Acknowledgement form from each employee and maintain it in the employee’s personnel file.  Click here for a sample NONR Tracking Form.
  3. Post a copy of the NONR at each company location.
  4. Provide the Notice to the employee again at the time of injury. (A Zenith claim examiner will confirm with the employer that the NONR was provided to the employee upon injury, and request a copy of the signed Network Acknowledgement form.)

The Notice of Network Requirements (NONR) is a roadmap designed to help employees navigate through the ZHCN. It contains all the information employees should know in order to seek treatment from a Network physician and includes contact information needed to reach Zenith with questions.

ZHCN Information:
Frequently Asked Questions About the Zenith Healthcare Network
Zenith Healthcare Network Service Area Map
Zenith Healthcare (ZHCN) NONR Instructions

NOTE: Texas employees who wish to pre-designate a personal physician for workplace injuries are required to complete the form on page 10 and have the physician complete page 11. The completed form must be submitted to the employer prior to a workplace injury.
ZHCN Notice of Network Requirements (NONR) Packet:
Download the new ZHCN Packet

 

Texas – Preauthorization Requests

Zenith’s utilization review service provider is UniMed Direct.  All pre-authorization requests for both health care network and non-health care network services should be directed to UniMed Direct at 866-931-5100 or by fax at 800-281-5438.

 
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