No, you cannot backdate coverage through TheZenith.com.

1. Click the Refresh Button on your browser's window.
2. Adjust your browsers cache settings. Do the following:

Internet Explorer:

1. Click on View and go to Internet Options.
2. On the General Tab, click Settings.
3. Under the section "Check for Newer Versions of Stored Pages" click either "Every visit to the page" or "Every time you start Internet Explorer".
4. Click "ok" twice.
5. Click the Refresh Button on your browser's window.

Netscape Navigator:

1. Click on Edit and go to Preferences.
2. Click on the (+) sign beside Advanced, this will expand that list.
3. Click on Cache.
4. Click the "Clear Cache Memory" Button. Confirm that you want to delete the files.
5. Click the "Clear Disk Cache" button. Confirm that you want to delete the files.
6. In the "document in cache is compared to document on network" section, select either "Once per session" or "every time".
7. Click "ok".
8. Click your browser's back button.

Yes, you can access claims information, review loss history, verify policy status and check billing and payment information using our online account services.  Sign up today at www.TheZenith.com/signup. 

Yes. All commonly owned businesses should be written together on one policy.

Closed applications will not display in this view. An application is considered closed when it is more than 20 days past the effective date, an agent has deleted an application from the view, or the Underwriter has closed out the application. To keep an application active you must advance the effective date of the application.

• Your customer is new in business or has been in business for less than nine months.
• Your customer is just hiring employees and has not had prior Workers' Compensation coverage.
• Your customer is buying an existing business and cannot obtain the loss runs from the prior owner.

No. If the normal anniversary date (NAD) for this customer is different than the effective date, the premium on our quote will not be completely accurate. Please advise your customer that the premium on the policy will differ from the online quote due to the application of their normal anniversary date. Of course, the policy will be issued correctly.

• All notes and records from the sales process (including documentation of where answers to questions were obtained for the online quote).
• The signed application, or whatever paperwork the agency procedures require.
• Currently valued loss runs.

Yes, Visa, MasterCard and American Express are all acceptable forms of payment.  Policyholders can pay their bill online or call us at 1-800-440-5020.